Managing Director / Chief Executive Officer | Dragnet Solutions Limited

Organisation Overview

Our client is an established facilities management and property services organisation operating within Nigeria's rapidly expanding real estate sector. Backed by a respected property development group, the business has built over a decade of operational experience managing residential and mixed-use developments while delivering maintenance, asset preservation, resident engagement, and property support services.

With an existing portfolio under management and a strong institutional foundation, the organisation is entering a new phase of growth focused on expanding beyond its current portfolio to compete for third-party facilities management mandates across residential estates, commercial developments, mixed-use assets, and institutional facilities.

The Board is seeking an experienced Managing Director to lead this transformation and establish the organisation as a recognised leader within the facilities management industry.

The Opportunity

This is a build-and-grow leadership mandate.

The successful candidate will inherit an operational business with an established portfolio and proven track record while leading its evolution into a scalable, commercially successful facilities management enterprise.

The role requires a leader capable of strengthening operational systems, enhancing service quality, building organisational capability, and driving commercial growth through the acquisition and retention of third-party mandates.

Success will be measured not only by operational excellence but by the ability to position the business as a trusted facilities management partner capable of competing with the industry's leading operators.

The Managing Director will be responsible for delivering four strategic outcomes:

1. Operational Excellence

Strengthen service delivery frameworks, maintenance systems, governance processes, and quality standards across all managed assets.

2. Commercial Growth

Develop and execute a strategy that expands the business beyond its existing portfolio and secures sustainable third-party revenue streams.

3. Client Experience & Asset Value Preservation

Ensure facilities are managed to the highest standards while improving resident satisfaction and protecting long-term asset value.

4. Organisational Development

Build a high-performing, technology-enabled organisation capable of supporting future growth.

Key Deliverables

The successful candidate will be expected to:

Deliver sustainable revenue growth and profitability.

Secure new facilities management mandates from third-party clients.

Improve operational efficiency and service quality across all managed properties.

Implement scalable systems, processes, and performance management frameworks.

Strengthen client retention and satisfaction.

Build a strong leadership team and succession pipeline.

Drive innovation and technology adoption across operations.

Leadership Responsibilities

Provide strategic leadership and direction to the organisation.

Lead business development and stakeholder engagement activities.

Oversee operational performance across all managed sites.

Ensure sound financial management and budgetary control.

Foster a culture of accountability, professionalism, and customer focus.

Maintain strong relationships with property owners, developers, regulators, and key stakeholders.

Report regularly to the Board on business performance and strategic initiatives.

Candidate Profile

The ideal candidate will be a commercially minded executive with a strong blend of operational, strategic, and business development experience.

They will possess:

Demonstrated leadership experience within facilities management, property services, engineering, real estate operations, or related sectors.

Proven ability to scale operations and drive business growth.

Strong commercial and financial management capability.

Experience managing multi-site operations.

Excellent stakeholder management and client relationship skills.

Strong communication and executive presence.

A track record of building high-performing teams and delivering organisational transformation.

Qualifications & Experience

Bachelor's degree in Estate Management, Engineering, Architecture, Business Administration, or a related discipline.

Postgraduate qualification (MBA, MSc, or equivalent) preferred.

Minimum of 10 years' relevant experience, including senior leadership responsibility.

Experience within facilities management, property operations, engineering services, or related industries.

Professional certifications within facilities management or related disciplines will be an advantage.

Why Join?

This represents a rare opportunity to lead the transformation of an established facilities management business with a strong foundation, existing portfolio, and clear shareholder ambition.

The successful candidate will have the opportunity to shape strategy, influence growth, build capability, and create lasting enterprise value within a business positioned for significant expansion.